Last Revised: January 12, 2017

Steelwedge Software, Inc. and its affiliates (collectively, “SW”) respect your privacy. This Privacy Policy describes how SW collects, uses, shares, and stores your information, including the information that SW collects and receives from you through this Web site,, other SW Web sites (the “Web sites”) and other aspects of SW’s business including offline.

If you have a question whether a site is a Web site of SW, or if an entity is an affiliate of SW, please check the information posted on that site, or contact SW at

This Privacy Policy is intended to only cover SW’s privacy practices. We are not responsible for the privacy practices of any Web sites you may access from a SW Web site. When you leave the SW Web site, we encourage you to carefully review the privacy policies on all other web sites that you visit.

1. Changes To This Privacy Policy

The Privacy Policy may be revised from time to time. We display an effective date on the upper left corner of the Privacy Policy so that it will be easier for you to know when there has been a change. Accordingly, you should check the Privacy Policy on a regular basis for the most current privacy practices. Each time you access, use or browse the Web sites, you signify your acceptance of the then-current changes to the Privacy Policy.

Any changes in the Privacy Policy will take effect upon posting and apply only to information collected from you on and after the Last Revised date, unless we provide notice or have other communications with you.

2. Acceptance of Privacy Policy

Each time you access, use or browse the Web sites, you signify your acceptance of this Privacy Policy. If you do not accept this Privacy Policy, do not access, use, or browse the Web sites.

3. Collection of Personal Information

The personal information that SW collects about you may include without limitation your first and last name, email address, employer name, home address, physical address, phone number, title, and credit card number (or any other payment processing information).

SW collects personal information about you whenever you transact business with SW, use SW’s products or services, request information or materials, or visit the Web sites. The collection of this information enables SW to provide services, to keep you apprised of information and developments that you may find of interest, and to allow SW to better understand your needs. This information may be used to provide information about SW that may be of interest to you, contact you about announcements, administration, requests or inquires, your orders and account, changes to our Web site or policies, promotional offerings and other marketing activities, and requesting feedback through surveys and questionnaires. For example, personal e-mail addresses may be used to send users SW’s newsletters. If you submit your personal information to us as part of a job application, we may use that information to contact you regarding job opportunities that may be of interest.

SW may also acquire personal information from vendors that may share the information as permitted in their privacy policies, or from other third parties.

SW may combine personal information with information available from other sources (such as offline records or publicly available information). If the combined information permits us to contact you online or offline, we will treat the combined information as personal information.

4. Collection of Non-Personal Information

SW automatically receives and records non-personal information on our server logs from your browser as well as through other analysis of the Web sites. Non-personal information includes without limitation your Internet Protocol (“IP”) address, cookie information (as described below), the pages you request, type of computer operating system you use (e.g., Microsoft Windows or Mac OS), the type of browser you use (e.g., Firefox or Internet Explorer), the domain name of the Internet service provider, your activities while visiting the Web sites, and the content you accessed. SW may also collect information about your demographics – such as your country of residence — and preferences and interests with respect to our products and services.

A cookie is a piece of data stored on your computer. When you visit the Web sites, your Web browser may store cookies on your computer, which will better enable you to navigate the Web sites upon return. If you want to manage or disable cookies, you may do so in your web browser settings.

5. Use, Sharing and Disclosure of Personal Information

It is SW’s policy to limit the access of your personal information only to those SW employees, service providers, and agents who we believe reasonably need to come into contact with that information to provide products or services to you, administer and process payments, provide customer service, update account information, post Submissions, inform you of products or services that may be of interest to you, forward updates, announcements, and newsletters, and communicate with you about the Web sites, Communications Services, Submissions and other activities related to the Web sites. You authorize SW to disclose your personal information to such employees, service providers, and agents for the foregoing purpose and transmit email to you concerning the foregoing matters. We may use the personal information to create a user profile to better serve you and your employer and to verify compliance with the agreements between you, your company and us. SW affiliates that receive your personal information may share it with other SW affiliates for appropriate purpose.

In select circumstances, SW may disclose your personal information to third parties for the following purposes:

  1. Disclosures To Third Parties Assisting In Our Operations: SW may provide your personal information to trusted operators or service providers who work on behalf of or with SW. These companies may use your personal information to help SW administer its business or the Web sites, process transactions or payments, provide services to SW, communicate with you about offers or other information relevant to SW, provide customer service, update account information, post Submissions, forward updates, announcements, and newsletters, and communicate with you about the Web sites, Communications Services, Submissions and other activities related to the Web sites on behalf of SW. For example, we provide personal information to our service providers for direct emailing of our newsletters, online surveys or notifications on SW Offerings.
  2. Disclosures Under Special Circumstances: SW may provide information about you in response to lawful requests to cooperate with law enforcement, government requests (including FTC, DOT, or other US enforcement agencies), subpoenas, court orders or legal process; to respond to your requests for customer service or other information; to enforce the Terms of Use; to establish or exercise our legal rights or defend against legal claims; or to protect the safety or property of SW or others. SW also may provide information about you if SW believes it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required or permitted by law.
  3. Major Transactions: Each SW entity reserves the right to transfer any and all information, including without limitation personal information, to another SW affiliate or to a third party or successor in the event of any reorganization, merger, acquisition, sale, joint venture, assignment, transfer or disposition of all or any portion of our business or operations (including without limitation in connection with bankruptcy or any similar proceedings).

6. Use, Sharing, and Disclosure of Non-Personal Information

In limited circumstances, SW may share and disclose non-personal information with third parties to show or analyze site usage, improve our services, improve our user experience, or for similar purposes. In addition, we may use your IP address to analyze trends, administer the Web sites and gather broad demographic information for aggregate use in order to improve the Web sites.

7. Protection of Personal Information

SW maintains physical, technical and administrative safeguards to protect your information against foreseeable risks, such as unauthorized access or use.

Please be aware that the Web sites and data storage are run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience unintended problems or breaches of security beyond SW’s control.

SW is not responsible for the acts and omissions of any third parties. It may be possible for third parties not under the control of SW to intercept or access transmissions or private communications unlawfully.

While we strive to protect your personal information, neither SW nor any of our service providers can guarantee the security of any information you transmit to us. Any such transmission is done at your own risk.

8. Correcting Your Personal Information

To review or change your personal information please send your request to, or

To below address:
3875 Hopyard Road, Suite 300
Pleasanton, CA 94588
Attn: Legal Affairs Department

You have the right to obtain confirmation of whether SW has date regarding you and you may access your personal information or change your personal information by contacting the Security Administrator listed above. If you want to unsubscribe from an email list of SW, please let us know by following the “Unsubscribe” instructions that are included in each promotional email from SW. Please note that such requests may take up to ten (10) days to become effective.

9. Usernames and Passwords

Access to certain content on our Web site may be allowed under a separate written agreement between you and SW and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain SW Web sites containing certain confidential information, products, services, or promotional offers (“SW Offerings”). By accessing and using these protected and secured Web sites, you agree to maintain the confidentiality of the username and password you selected to access such site(s) and consent to our Terms of Use which can be found here:

10. Children

SW Web Sites are not directed to children under the age of 13. If you are under the age of 13, then please stop using the Web sites and do not provide us with any personal information whatsoever. If you are a minor over the age of 13, you may visit, browse and use the information on the Web sites, but we strongly recommend that you seek permission from your parent or guardian before submitting any personal information to the Web sites.

If SW becomes aware that a Web site user is under age 13 and has provided personal information, SW will take steps to remove his or her personal information from our files. If you are a parent or guardian and believe SW may have inadvertently collected personal information from your child, please notify SW immediately by sending an email to:

11. Your California Privacy Rights

Under California law, web site operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers with the ability to exercise choice regarding the collection of personally identifiable information of a consumer over time and across third party web sites, to the extent the operator engages in that collection. At this time, we do not track our customers’ personally identifiable information over time and across third-party web sites. This law also requires web site operators to disclose whether third parties may collect personally identifiable information about their users’ online activities over time and across different web sites when the users use the operator’s web site. We do not knowingly permit third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses our Web sites.

12. Third Party Postings

From time to time certain third parties with whom SW may have a business relationship, may post information on our Web sites. SW is not responsible for the content of these postings, or for ensuring that the third parties comply with this Privacy Policy.

13. Governing Law

This Privacy Policy shall be governed by, and will be construed under, the laws of the State of California, U.S.A., without regard to choice of law principles. You agree that any cause of action that may arise under this Privacy Policy will be commenced and heard in the appropriate court in Contra Costa County in the State of California. You agree to submit to the personal and exclusive jurisdiction and exclusive venue of the courts located within Contra Costa County in the State of California or the United States District Court for the Northern District of California.

Those who choose to access the Web sites from locations outside of the United States do so on their own initiative, and are responsible for compliance with local laws if and to the extent local laws are applicable, including without limitation, all applicable laws, rules and regulations regarding the transmission of data exported from the United States or the country in which you reside. SW may limit a Web site’s availability, in whole or in part, to any person, geographic area or jurisdiction, at any time in its sole discretion.
Personal information collected through the Web sites and other aspects of SW’s business may be stored and processed in the United States or any other country in which SW or its affiliates, subsidiaries or agents maintain facilities, and by using the Web sites, you expressly consent to any such transfer of information outside of your country.

14. U.S.-E.U. Privacy Shield and U.S. Swiss Safe Harbor

SW complies with the U.S.-EU Privacy Shield Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. SW has certified that it adheres to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Privacy Shield program, and to view SW’s certification, please visit:

SW adheres to the Privacy Shield principles set forth at, which are summarized below:

  1. Notice: SW will inform EU data subjects of the Company’s types of Personal Data it collects, uses and retains, and the types of third parties, which are set forth in this Policy.
  2. Choice: SW offers individuals the opportunity to opt out if their personal data is to be disclosed individuals have the right to choose (opt out) whether their Personal Data is: (a) to be disclosed to a third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized. Individuals may send opt out requests to To be clear, as a matter of strict policy, does not use personal data for any purpose that is not expressly disclosed, and agreed to, by SW’s customers.
  3. Accountability for Onward Transfer: If SW needs to transfer personal data received from the EU to a third party, SW will enter into a written contract with that third party which will contain specific provisions for the protection of that personal data.
  4. Protection of Personal Data: SW will take reasonable and appropriate measures to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
  5. Data Integrity and Purpose Limitation: SW will limit its collection and processing of personal information to that which is relevant to the purposes of the processing; will take reasonable steps to ensure that personal data is reliable for its intended use, and is accurate, complete, and current; and will retain personal data only for as long as is necessary to achieve the purpose of the relevant processing.
  6. Access: SW will provide relevant EU individuals with access to the personal data the Company holds about them, as well as the ability to correct, amend, or delete information which is inaccurate, or has been processed in violation of the Privacy Shield. Individuals may contact SW using the contact information below.
  7. Recourse, Enforcement, and Liability: In compliance with the Privacy Shield Principles, SW commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Private Shield policy should first contact SW at:
    Contact Office: 3875 Hopyard Road, Suite 300
    Contact Name: Gary Doyle
    Contact Title: Director, Legal Affairs & Secretary
    Contact E-mail:
    Contact Phone: 925.460.1700 x 1731
    SW has further committed to refer unresolved Privacy Shield complaints to JAMS (an alternative dispute resolution provider based in the US, with several locations in the EU). If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit for more information or to file a complaint. The services of JAMS (an alternative dispute resolution provider) are provided at no cost to you.

15. Terms of Use

Please also see SW’s Terms of Use, which describes the terms upon which you can use SW’s Web site, including without limitation, restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire Web site.

16. Contact Us

If you have questions regarding SW’s Privacy Policy, please contact us at

For other general questions, please contact us at

Please note that email communications may not be secure. Accordingly, you should not include personal or other sensitive information in your email correspondence to the Web site or SW.

Organization Contact: Provide a contact office and individual within your organization for the handling of complaints, access requests, and any other issues concerning your organization’s compliance with the Privacy Shield Framework.

Contact Office: 3875 Hopyard Road, Suite 300
Contact Name: Gary Doyle
Contact Title: Director, Legal Affairs & Secretary
Contact E-mail:
Contact Phone: 925.460.1700 x 1731